Transportation and Warehousing
Advance your skills and learn what it takes to move up the Transportation and Warehousing Ladder!
Each career level contains information about hourly wages, job descriptions, main job duties, examples of job titles, general skills, and links to educational courses and training opportunities.
If you have further questions about local labour market information, contact us here: [email protected].
SECTION 1
65102 – Store Shelf Stockers, Clerks and Order Fillers
Median hourly wage:
$18.94/hr
What you do:
Store shelf stockers, clerks and order fillers pack customers' purchases, price items, stock shelves with merchandise, and fill online, mail and telephone orders. They are employed in retail establishments, such as grocery, hardware and department stores, and in warehouses.
Main job duties:
- Bag, box or parcel purchases for customers at stores or for shipment and delivery to customers
- Carry customers’ purchases to parking lot and pack in vehicles
- Unpack products received by store and count, weigh or sort items
- Use barcode scanning equipment to record incoming stock, verify pricing and maintain computerized stock inventory
- Price items using stamp or stickers according to price list
- Attach protective devices to products to protect against shoplifting
- Stock shelves and display areas and keep stock clean and in order
- Label and document orders, and prepare shipping, customs and courier documentation when required
- Obtain articles for customers from shelf or stockroom
- Direct customers to location of articles sought and assist with inquiries
- Enter, track and process customer orders and generate inventory reports
- May operate carts, dollies, forklifts, hand trucks, order pickers and other powered industrial trucks (PIT)
- May sweep aisles, dust display racks and perform other general cleaning duties
- May operate cash register and computer for electronic commerce transactions
- May order stock.
Skills:
Manual Dexterity, Flexibility, Strength
Collaboration and teamwork
Adaptability to adjust priorities and tasks
Work independently
Customer service
Computer skills
Job title examples:
Fulfillment associate
Grocery clerk
Grocery packer
Price clerk – retail
Produce clerk
Shelf stocker – retail
Supermarket clerk
Hourly wages:
$17.20 low
$18.94 median
$20.68 high
Education & Training:
Some secondary school education is usually required.
| Order Picker | Tri-County Literacy Council | https://tricountyliteracycouncil.wordpress.com/learners/occupational-training/warehouse-training/ |
SECTION 2
75101 – Material Handler
Median hourly wage:
$20.53/hr
What you do:
Material handlers handle, move, load and unload materials by hand or using a variety of material handling equipment. They are employed by transportation, storage and moving companies, and by a variety of manufacturing and processing companies and retail and wholesale warehouses.
Main job duties:
- Load, unload and move products and materials by hand or using basic material handling equipment
- Move household appliances and furniture onto and off moving trucks or vans
- Perform other material handling activities such as counting, weighing, sorting, packing and unpacking.
- Operate winches and other loading devices to load and unload materials onto and off trucks, railway cars and loading docks of warehouses and industrial establishments
- Operate industrial trucks, tractors, loaders and other equipment to transport materials to and from transportation vehicles and loading docks and to store and retrieve materials in warehouses
- Connect hoses or pipes and operate equipment to load and unload liquid petroleum, chemical or other products into or from tank cars, tank trucks or storage tanks
- Operate equipment to dump materials such as coal, ore and grain into or to remove materials from railway cars, trucks or other vehicles
- Operate conveyors and equipment to transfer grain or other materials from transportation vehicles to elevators, bins or other storage areas
- May perform other activities, such as opening containers and crates, filling warehouse orders, assisting in taking inventory and weighing and checking materials.
Skills:
Manual Dexterity, Flexibility, Strength
Attention to detail
Organizational skills
Proficiency with material handling equipment like forklifts
Communication skills
Teamwork
Job title examples:
Conveyor console operator
Forklift truck operator
Freight handler (except air transport)
Furniture mover
Lumber piler – building supplies
Material handler
Railway car loader
Stockpiler
Storage worker – material handling
Truck loader
Warehouseman/woman
Hourly wages:
$17.20 low
$20.53 median
$29.44 high
Education & Training:
- Some secondary school education may be required.
- Physical strength is required for manual material handlers who work with heavy materials.
| Material Handler | Tri-County Literacy Council | https://tricountyliteracycouncil.wordpress.com/learners/occupational-training/warehouse-training/ |
| Forklift Certification | Commercial Driving Training – Truck Driving School | https://commercialtraining.ca/forklifts |
| Punjab Forklift Training School | https://punjabforklifttraining.com/ | |
| City Truck and Forklift Driving School | https://citytruckdriving.com/ |
SECTION 3
14400 – Shippers and Receivers
Median hourly wage:
$23.79/hr
What you do:
Shippers and receivers ship, receive and record the movement of parts, supplies, materials, equipment and stock to and from an establishment. They are employed in the public sector and by retail and wholesale establishments, manufacturing companies, and other commercial and industrial establishments.
Main job duties:
- Determine method of shipment and arrange shipping; prepare bills of lading, customs forms, invoices and other shipping documents manually or by computer
- Assemble containers and crates, record contents manually or by computer, pack goods to be shipped and affix identifying information and shipping instructions
- Oversee loading and unloading of goods from trucks or other conveyances
- Inspect and verify incoming goods against invoices or other documents, record shortages and reject damaged goods
- Unpack, code and route goods to appropriate storage areas
- Maintain internal, manual or computerized record-keeping systems
- May operate forklift, hand truck or other equipment to load, unload, transport and store goods.
- Progression to supervisory positions is possible with additional training or experience.
Skills:
Communication skills
Organizational skills and Attention to Detail
Problem-Solving
Customer Service and Teamwork
Computer Literacy
Knowledge of Inventory Control, Shipping and Receiving Regulation and Warehouse Operations
Job title examples:
Freight receiver
Freight shipper
Import freight clerk
Receiver
Shipper
Shipper-receiver
Shipping agent
Shipping and receiving clerk
Supply chain assistant
Hourly wages:
$18.09 low
$23.79 median
$36.68 high
Education & Training:
- Completion of secondary school is usually required.
- Experience in a related clerical occupation or as a warehouse worker may be required.
- A forklift certificate may be required.
- A driver’s licence may be required.
| Supply Chain | St. Lawrence College | https://www.stlawrencecollege.ca/prog rams/business-administration/full-time/cornwall |
| Forklift Certification | Commercial Driving Training – Truck Driving School | https://commercialtraining.ca/forklifts |
| Punjab Forklift Training School | https://punjabforklifttraining.com/ | |
| City Truck and Forklift Driving School | https://citytruckdriving.com/ | |
| Occupational Health and Safety | St. Lawrence College | https://www.stlawrencecollege.ca/blog/three-ways-to-increase-occupational-health-and-safety-at-slc |
SECTION 4
73300 – Transport Truck Driver
Median hourly wage:
$24.49/hr
What you do:
Transport truck drivers drive straight trucks or tractor-trailers to transport freight. Long-haul truck drivers operate heavy trucks over urban, interurban, provincial and international routes, while short-haul and local transport truck drivers operate over urban and short interurban routes. They are employed by transportation, manufacturing, distribution and moving companies, and trucking employment service agencies, or they may be self-employed.
Main job duties:
- Perform pre-trip, en route and post-trip inspection of vehicle systems, equipment and accessories such as tires, lights and turning signals, brakes and cold storage
- Ensure cargo is secured properly in accordance with safety requirements and follow safety procedures for transporting dangerous goods
- Obtain special permits and other documents required to transport cargo on international routes
- Record cargo information, hours of service, distance travelled and fuel consumption
- Administer bills of lading and manually or electronically maintain log books
- Communicate with dispatcher, other drivers and customers using communication devices and on-board computers
- May perform emergency roadside repairs
- May transport hazardous products or dangerous goods.
Progression to supervisory positions or to non-driving occupations, such as driver trainer, safety officer or truck dispatcher is possible with additional training or experience.
Progression to supervisory positions or to non-driving occupations, such as driver trainer, safety officer or truck dispatcher is possible with additional training or experience.
Skills:
Driving and Navigation skills
Communication and Customer Service
Time Management
Reliability and Dependability
Problem-Solving
Attention to Detail
Job title examples:
Dump truck driver
Flatbed truck driver
Long haul truck driver
Tow truck driver
Tractor-trailer truck driver
Transport driver
Truck driver
Hourly wages:
$18.82 low
$24.49 median
$34.20 high
Education & Training:
- Completion of secondary school is usually required.
- On-the-job-training is provided.
- Completion of an accredited driver training course of up to three months duration, through a vocational school or community college, may be required.
- A Class 3 or D licence is required to drive straight-body trucks.
- A Class 1 or A licence is required to drive long combination vehicles.
- Air brake endorsement (Z) is required for drivers who operate vehicles equipped with air brakes.
- Transportation of dangerous goods (TDG) certification is required for drivers who transport hazardous products or dangerous goods.
- Additional licensing endorsement or certification may be required to drive articulated trucks.
| Truck Driving Schools | Transport Training Centre of Canada Cornwall | https://ttcc.ca/cornwall/ |
| Commercial Driver Training Centre | https://commercialtraining.ca/ | |
| City Truck and Forklift Driving School | https://citytruckdriving.com/ | |
| Forklift Certification | Commercial Driving Training – Truck Driving School | https://commercialtraining.ca/forklifts |
| Punjab Forklift Training School | https://punjabforklifttraining.com/ | |
| City Truck and Forklift Driving School | https://citytruckdriving.com/ |
SECTION 5
13201 – Production and transportation logistics coordinators
Median hourly wage:
$30.28/hr
What you do:
Production logistics coordinators coordinate and expedite the flow of work within an establishment, prepare work and production schedules and monitor the progress of production and construction projects. Transportation logistics coordinators coordinate and monitor the movement of products and ensure that products are shipped and received on schedule. They are employed by manufacturing and construction companies and other industrial establishments.
Main job duties:
- Coordinate and monitor logistics of the movement of parts, supplies and materials within an establishment and ensure that supplies, materials and products are shipped and received on schedule
- Prepare and process all customs documents for International & U.S. shipments.
- Progression to supervisory positions is possible with experience.
Skills:
Strong organizational and time management skills
Communication and Customer Service skills
Analytical and problem-solving skills
Attention to Detail
Computer Literacy
Job title examples:
Dispatch logistician
Freight forwarding logistician
Production coordinator
Production scheduler
Supply chain coordinator – production
Supply control coordinator
Hourly wages:
$20.99 low
$30.28 median
$42.90 high
Education & Training:
Completion of a post-secondary education program of less than two years in Business or Supply Chain Management or extensive experience as a dispatcher, production clerk or scheduling clerk is usually required.
| Business Administration | St. Lawrence College | https://www.stlawrencecollege.ca/programs/business-administration/full-time/cornwall |
| Supply Chain | St. Lawrence College | https://www.stlawrencecollege.ca/programs/supply-chain-management/full-time/cornwall |
SECTION 6
12013 – Supervisors, Supply Chain, Tracking and Scheduling Coordination Occupations
Median hourly wage:
$31.50/hr
What you do:
Supervisors of supply chain, tracking and scheduling coordination occupations supervise the activities of workers in unit group 13201 Production and transportation logistics coordinators and in sub-major group 144: Supply chain logistics, tracking and scheduling coordination occupations. They are employed throughout the public and private sectors.
Main job duties:
- Supervise, plan, assign and review the work of clerks engaged in the following duties: shipping, receiving, storing, distributing and maintaining inventories of materials, parts and products; processing purchasing transactions; coordinating production work; dispatching crews; scheduling transportation crews and routes and other related activities
- Ensure compliance with policies, procedures for safety and security, standards and regulations in force and participate in their improvement
- Resolve various problems and related complaints and implement corrective measures and process improvements
- Train workers in job duties
- Requisition supplies and materials
- Ensure smooth operation of computer systems, equipment and machinery and arrange for maintenance and repair work
- May conduct performance reviews of supervised workers
- May perform the same duties as workers supervised.
Skills:
Job title examples:
Head dispatcher
Head shipper
Inventory control supervisor
Parts service supervisor
Production clerks supervisor
Receiving supervisor
Transportation logistics supervisor
Hourly wages:
$19.93 low
$31.50 median
$46.71 high
Education & Training:
- Completion of a post-secondary education program of two to three years in business, supply chain, production or manufacturing management or related is usually required.
- Several years of experience in the occupation supervised are usually required.
| Business | St. Lawrence College | https://www.stlawrencecollege.ca/programs/business/full-time/cornwall |
| Business Fundamentals | St. Lawrence College | https://www.stlawrencecollege.ca/programs/business-fundamentals/full-time/cornwall |
| Business Administration | St. Lawrence College | https://www.stlawrencecollege.ca/programs/business-administration/full-time/cornwall |
| Supply Chain | St. Lawrence College | https://www.stlawrencecollege.ca/programs/supply-chain-management/full-time/cornwall |
| Leadership Development | St. Lawrence College | https://www.stlawrencecollege.ca/programs/leadership-development-series/part-time/online |
SECTION 6
70020 – Managers in Transportation
Median hourly wage:
$50.62/hr
What you do:
Managers in transportation operations plan, organize, direct, control and evaluate the operations of transportation companies such as railways, airlines, bus lines, municipal transit systems, shipping lines and trucking companies, under the direction of a general manager or another senior manager. Managers in transportation freight traffic plan, organize, direct, control and evaluate companies or departments responsible for the transportation and movement of goods, under the direction of a general manager or another senior manager. They are employed by transportation, freight forwarding and shipping companies and by transportation departments of companies in retail, manufacturing and utilities.
Main job duties:
- Plan, organize, direct, control and evaluate the operation of or department responsible for co-ordinating, arranging and monitoring the transportation and movement of goods
- Arrange shipping documentation and oversee the schedule, dispatch and tracking of goods
- Set transportation service rates and performance indicators
- Develop plans and procedures for the transportation and storage of goods
- Negotiate with carriers, warehouse operators and insurance company representatives for services and preferential rates
- Control the departmental budget
- Recruit personnel and oversee their training.
Skills:
Job title examples:
Distribution manager – logistics
Flight operations manager
Freight forwarding manager
Marine superintendent
Rail operations superintendent
Railway freight manager
Traffic manager – transportation
Transport department manager
Transportation manager
Hourly wages:
$27.31 low
$50.62 median
$79.55 high
Education & Training:
- A bachelor’s degree in business administration or engineering is usually required.
- Several years of experience in transportation operations are usually required, including supervisory experience.
- Extensive experience as a supervisor and operator in a particular transport mode, such as a pilot, train engineer, vessel master or truck driver, may substitute for formal education.
- Certification as an operator of a particular mode of transportation, such as commercial pilot, vessel master or truck driver, is usually required.
| Business | St. Lawrence College | https://www.stlawrencecollege.ca/programs/business/full-time/cornwall |
| Business Administration | St. Lawrence College | https://www.stlawrencecollege.ca/programs/business-administration/full-time/cornwall |
| Business Fundamentals | St. Lawrence College | https://www.stlawrencecollege.ca/programs/business-fundamentals/full-time/cornwall |
| Supply Chain | St. Lawrence College | https://www.stlawrencecollege.ca/programs/supply-chain-management/full-time/cornwall |
SECTION 6
Entrepreneurs / Business Owners | Transportation and Warehousing
Median hourly wage:
Varies
What you do:
Organize and operate a business, taking on greater than normal financial risks to do so.
Main job duties:
- Creating and managing a business plan, ongoing research and planning, hiring staff, creating policies, and forecasting
- Maintaining business accounts, payments processing, taxes and general bookkeeping
- Develop marketing campaigns, manage social media and conduct other marketing activities
- Respond to customer service inquiries, including answering phone calls and emails to build a positive reputation for the business
Skills:
Work independently
Customer service
Organization
Accounting
Time management
Job title examples:
Small Business Owner
Franchisee
Hourly wages:
Education & Training:
| Business Management/Entrepreneurial | St. Lawrence College | |
| Supply Chain Management | St. Lawrence College | |
| Business Administration | St. Lawrence College | |
| Leadership Development Series | St. Lawrence College |